Why does the mapping challenge matter to me?

Ranking 39th in the national for internet coverage, speed, and availability, New Mexico widely lacks the appropriate internet resources to access many important daily necessities. 1 in 5 residents cannot access a plan with greater than 25 mbps download speed, and some areas have no internet options whatsoever. Rural and tribal communities, which already suffer from a reduced amount of resources, are disproportionately impacted. Without sufficient broadband access, residents are more likely to miss out on economic opportunities, experience poorer health outcomes, and have fewer educational opportunities. 

Your input to the FCC will directly impact the future of the internet in New Mexico. 

Each time a map challenge is successfully submitted, New Mexico
could receive up to $4,700 for broadband expansion projects. 

To receive the fullest possible financial impact and narrow our digital divide,
​we need you to share YOUR internet access experience.  

How do I check the map for my information?

BEFORE JANUARY 13, 2023
  1. VIEW the maps at broadbandmap.fcc.gov
  2. SEARCH for YOUR address
  3. CHECK information about the fixed AND mobile services that internet providers report are available there. 
  4. CORRECT the info. If the fixed internet services shown are not available at your location, file a challenge with the FCC directly through the map interface to correct the information.  Correct information about your location OR add your location to the map if it is missing. 
  5. CHECK MOBILE TOO. The map will also allow you to view the mobile wireless coverage reported by cellular service providers. To take the Mobile Speed Test, dwnload the FCC Speed Test App in both the Apple App Store and Google Play Store (Existing app users should update the app to gain these new features).
​

What types of challenges can be submitted? 

After you visit BroadbandMap.FCC.gov and search for your address and identify incorrect information, you should submit one of the following challenge types:

AVAILABILITY
​CHALLENGE​
Service is considered to be “available” at a location if the provider has, or previously had, a connection in service to the location, or if the provider could initiate service through a routine installation within 10 business days of a request with no extraordinary monetary charges or delays attributable to the extension of the provider’s network. If you believe the services listed are not available or contain inaccurate information, submit a challenge.
LOCATION
CHALLENGE
When you click on a point on the map, location information will appear on the right, including the address, if the location is business or residential (or both), and the number of separate units associated with that location. If you believe that any of the location information is incorrect, you can 
request a correction by filling out the form that appears when you click Location Challenge to the right of the address.
MOBILE
CHALLENGE
These maps reflect where subscribers should be able to receive 3G, 4G, and 5G mobile connectivity when outdoors or in a moving vehicle; the maps do not display indoor coverage. If the information  submitted by your provider doesn’t match your experience, you can dispute that information by taking outdoor or in-vehicle speed tests on your mobile device using the FCC Speed Test App.

What's Next?

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